Return Policy:
Returns are currently accepted within 30 days of purchase.
You may return the eligible item(s) for a return fee of $10 which will be deducted from your original form of payment once the returned products have been received and processed. Please note outbound shipping is not refundable.
Footwear should be tested and tried on carpeted surfaces only. The shoes must not show any visible signs of wear and should be returned in the original packaging, with packing slip attached if available, for a refund to the original form of payment.
Returns are only accepted on orders placed in the United States.
We do not accept exchanges at this time.
Return Instructions:
To request a return, please email us at help@lamilano.com with your order number and the style number(s) of the items you are interested in returning.
You will be emailed a prepaid shipping label.
Simply affix the pre-paid return label to the outside of the package. Please retain a record of the return tracking number for future reference.
You may use the original packaging, however, be sure to black out or cover any additional ship labels that may be on your return package.
Your return package can be dropped off at any US Post Office or given to your USPS carrier.
An email notification will be sent once your return has been processed. Return processing may take up to 7-10 business days upon receipt of package.